Please carefully check and verify your shipment when you receive it to ensure that it has not been damaged in transit. If it has been damaged we need you to photograph the package and send the photographs to us by email firstname.lastname@example.org
If you wish to return an item, you can do so within 14 days of receipt. You will receive a full refund within 30 days of receipt of the item. Items must be returned new, unopened and in the condition in which they were received. Please enclose your bank and account information and order number. Please keep your receipt from the post office or courier company you are returning the goods as proof of postage. Shipping and return costs are to be borne by the customer.
Carefully check and inspect the shipment upon receipt to ensure that it has not been damaged in transit.
All claims for damaged products must be made no later than 48 hours after receipt of shipment
We sell products containing cannabidiol and do not advertise any additional or medicinal benefits of products containing cannabidiol.
CBD products are not medicines and cannot diagnose, treat or cure diseases. Always consult your doctor before starting a new dietary programme.
If you have any questions about this product, please contact our customer service team prior to purchase.
Delivery of the order will be made to the delivery address specified by the customer or contracting entity.
If one or more of the items you have ordered are out of stock when you try to make the purchase, the system will not accept your order and will not be able to process it.
We will inform you immediately by email if this is the case. Our shipments are sent by ordinary mail - UPS, CORREOS, CORREOS EXPRES, DHL and GLS.
For international shipments and in special cases, the order is sent by registered mail by agreement.
Since cannabinoids and Hemp products are a controversial subject in many places, customs inspections and delays, even seizures, can occur.
If this happens, it is up to you as the recipient to clarify the cause of the delay and then it is assessed whether or not to send a package again.
We strive to respect your privacy and handle your personal information in a respectful manner. We are responsible for all personal information you provide to us, such as name, address and other mandatory information required for registration and order fulfillment.
If your order is cancelled, refused and / or cancelled, the amount of the order will be refunded in approximately 30 days maximum.
With best wishes Indiacosmetics España